
Coffe grinder, non electric
Just sitting and wondering in the times when all kinds of paraphernalia is copied and produced at any cost – and the consumers cheated to buy stuff they actually don’t need, but think that they need…
All of the sudden I remeber my espresso machine I bought in 1990 (Ithink it was some kind of special offer – the value of today would’ve been around 200Euros), it’s still going strong and makes the best coffee ever! I’m almost afraid to see where it was made, but I think it was in an european country-maybe evven in Germany-known for making long lastin high quality technique…) Once in a while I clean it thoroughly in order to obtain the best coffe-experience. At some point I thought the machine was “wrong” when the coffe didin’t taste so good – but as I started to grind my own dark roasted coffe beans – I discovered that this coffe was at its best as just pure black espresso…
One evening I sat at the local cafe and our neighour drop by and we had a chat. He is in the hand made bussiness as well and we got in to talking about what customers reeeally want.. Quality-yes, Uniquess -yes -but most of all experiences! And why-he is so right! I drink 1-2 cups per day-and all I ask for is the utĺtimate coffe experience… One cup will do fine, lack of sleep maybe craves the second…
If I’m tired and busy and search at a shop something I really need at that moment-I might get tricked into buying something that was cheap -but fell apart within 5 days. What an experience! My life partner bought at the local market a glass-lump necklace with some sort of Viking symbol on it.The glass lump looked like ready-made and within 5 days the viking symbol started to move around,changed its shape (spooky!) and finally came off… I think nailpolish would’ve done the trick=made a long lasting sign,but no.The creater was too busy to find out I think… Or just didn’t care-I haven’t seen her around since… Honest sellers return if it’s a market. Even if what they sell isn’t always top notch, but at least they seem to try… This “hand made crafter seller” took the easy way out. Oh well, my partner paid “only” 8 euros for it – but still-my 8 euro items will last at least 6 years (maybe even longer, so watch out!) if well cared for (unless a dog eats them)..!!!! This glass lump necklace wasn’t exposed to any strange conditions-just worn around the neck for 5 days. The moral and knowledge of people out there selling stuff isn’t allway top notch -unfortunately-and that gives the serious handcrafters some headache… I’m nowadays so fed up with the w orddesign combined with poor quality that my head doesn’t fit all that annoying stuff anymore… I buy well hand made crafts, and I’m happy to pay 30-60 euros for a basket or a traditionally knotted rope mat made by a man that looks like the real Popeye… Or a blind man that weaves flower baskets that could last the weight of 10 bricks… I would’ve even paid more…
How can a consumer know if he/she buys good and sustainable quality??? Here are a few hints…
#1: Look for uniqueness. Things that look seriously fun and well made details-are usually made with love…
#2.Does the item have a story for the items or how they’re made?
#3 Is the seller happy to demonstrate how it’s made or how it has been made?
#4. Does the seller have bussiness cards handy? (easy access contact information is a&o)
#5.Does the product have a product description of material and care instructions?
#6 If not visible (the above) if you buy -do you get at bussiness card or tag to go with the item when you buy??
#7: ask the seller for the refund policy-if it’s a gift-can it be exchanged or what alternatives do you have?
#8: A responsible seller lets you trade the gift item for another or in exchange for a gift card. That’s no obligation for the seller – but gives you some picture of whether the seller is into serious customer service or not… Do be gentle with the sellers policies if you’re buying the gift in Iceland and bring it to Holland for a friend that for some reason doesn’t like it– ;o)))
# 9.ask for care instructions in writing for everything you buy… Handwritten is okay too!

Whaat? I’m creating high quality canine felt here!
Watch out for:
#1.Over friendly sellers that tell you that they’re the best in this bussiness.It sounds too good to be true-and most likely is too…
#2. ask the seller of the refund policy
#4. ask the seller for what if you’re not pleased with the quality size etc… No serious seller will promise you Eldorado , but will be honest with contact information and checking out every case individually. If the seller sold you an item that said hand wash only-don’t machine wash it and complain. A true proffessional can tell if it was mistreated. And hardore pro’s prewash their fabrics before they create anything from them. “It shrunk in 40C machine wash” , No Ma’m, it didn’t-I wash all my fabrics in machine 40C before creating anything from them.the tag said hand wash only due to the details.”. “I want to return these trousers (true case in jeans store)-they dind’t fit me. ” “Oh, but especially the leg hems are very dirty -they’ve been worn-we cant’ take them back!” ” Oh no it was mys sister who shopped them,she didn’t wear them!” “Sorry ma’am, we can’t sell them again,they’re filthy”…
#3.If you’re buying local custom made clothing-if you order medium size-it ought to meet up to the local medium size-not asian.. “Yeah the button- sweater I order in Scandinavian Medium instead of Small to ensure large enough size -was nice, the sleeves ended up being to short, the front is longer than the back, and I know how to knit better quality sweater myself-I just didn’t have the time to knit and wanted to support a local bussiness… Ever heard of a measuring tape??”
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And last if not least – if you’re in the bussiness of selling poorly made things, always remeber:
#1: A discontent customer tells at least 10 friends about the dissapointing experience, no difference whether it was direct contact with the seller or just a poorly made item, and the dissapointment keept inside…
#2: A happy customer tells about a good experience to only 1-3 friends.
Just make your choice. You are what you sell. There’s no such things as good things come cheap. Seriously.
If your wallet is thin and you wish/need to buy something and buy it cheap-the life span will be maybe 5 months, OR pay 4-5 times the cheap price-it might even last a lifetime or longer,and top of it all-it will most likely be eco-friendly!
If in the serious hand made bussiness: Work hard and take chances and a few beatings -be brave love what you do and “keep on keepin on” (thanks Thunder Morgan for that quote!). I just might pay off in the long run…
I once sold a necklace and the lock turned out to be poor quality. I had chosen the lock in good faith, but I was recomended something that didn’t quite meet my quality standards… I shopped a new lock from the local goldsmith, restrung the necklace (with silk as it was originally made), made a unique bag for it, and added a brooch to it all. I think I lost about half of the price my customer paid- but she just keeps on coming back for more shopping. I think I made the right decision and profited a loyal customer! (her daughter shops at my place too) ;o)

Making an old fashioned shingle roof… This is quality before anything! ;o)
And hey…Let’s be careful out there! ;o)))